Frequently Asked Questions

  • Yes! Whether it’s been a while or you’re brand new, we’d love to see you.

  • Yes! we keep daily emergency appointments available when you need us most.

  • We combine a thoughtful, patient centred approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart!

  • Yes we accept all private health funds. We are affiliated Defence Health, St Luke’s, HCF, Medibank Private.

    With our onsite HICAPS machine, you can claim your private health fund rebate on the spot leaving you only the gap payment.

  • Yes. Dental X-rays use very low radiation and are essential for detecting problems not visible during an exam.

  • You’re not alone. Let us know and we’ll take extra care, explain each step, and move at a pace you’re comfortable with.

  • Usually every 6 months, but some patients may require more frequent cleans to maintain gum health.

  • Yes. Flexible payment options are available to help make dental care more affordable. We accept After Pay and Zip Pay Plus you are just needing to have your digital card.

  • Eligible children can claim dental treatments under CDBS. Our team can check your child’s balance for you. Or you can check through your Medicare.

  • Children should have their first dental visit by age one or when their first tooth appears.

  • Options include dental implants, bridges, and dentures. We’ll help choose what suits you best.

  • Yes. Routine dental care is safe during pregnancy and is important for maintaining both your oral health and your baby’s health.

  • Yes. Happy gas is available for eligible patients and helps reduce anxiety and discomfort during treatment.

  • Yes. We assess and manage TMJ-related issues including jaw pain, clicking, grinding, and headaches.

  • Treatment may include splints (night guards), bite adjustment, jaw exercises and muscle relaxant injections and referrals if required.

  • Your first visit includes a full dental examination, X-rays if required, and a discussion of any recommended treatment.

  • Yes. We adhere to Australian infection control standards to ensure patient safety.

  • Appointments can be booked online or by phone, whichever is easiest for you.

  • We’ll discuss priority care and payment options to help you move forward.

  • No referral is needed — you can book directly

  • Yes. Patient confidentiality and privacy are always maintained

  • Your ID, health fund details, and any relevant medical information.